-
Alysha Calhoun
★★★★★
2 weeks ago
I called and had a great customer service person listen and got me in as soon as possible. The shop was clean and they genuinely cared. I got a quick response with pictures and explanations. They worked with me the whole time and were … More available to answer my questions. I highly recommend Pape Automotive.
-
glenn evangelist
★★★★★
4 months ago
They picked me up and dropped me off for free. Very professional. Did a complete safety check for free. Showed all the things that they checked. Only charged the estimated price.
When I sold the car they sent the report to the prospective … More buyer and talked to them which is what I think sold them the car.
Clean shop with all the equipment and knowledge
Very friendly and followed up after with call. If you need auto repair I would suggest that you use them. And this is from a former mechanic. Thanks again Pape automotive
-
L&A Landscape
★★★★★
4 months ago
We brought our diesel truck in for diagnostics and fluid replacement. Jesy and Peter were amazing. Professional, honest, and so very friendly. The shop was so clean! And I loved the option to be able to pick up my truck after hours with … More a lockbox, and code sent upon payment. What a great idea, and so convenient for our busy work schedule. Thank you Pape Automotive & Team
-
Marc Reicher
★★★★☆
5 months ago
These guys were very nice and the work went smoothly. The only issue i had was that the quoted price for each item did not include the fee for shop supplies. Thus the invoiced price was $28 more than expected. ($403.00 on $375.00 quote). … More
I suggest Pape include the shop supplies charge on their initial quotes so they reflect an accurate price.
Other than that i would recommend them to a friend.
So - After posting Jesse reached out to me and he cleared up the misunderstanding. It was due to a software problem. He was also kind enough to credit me the shop fees this onetime due to the incident.
Again the work went well and I appreciate having a shop here in Veneta with ride service. - thanks Jesse.
-
Jim Miller
★★★★★
5 months ago
More than pleased with the repairs and service Pape Automotive provided. They were quick to get my truck in, did a thorough inspection, communication was excellent and repairs done at a good price. Very easy company to work with. They are … More my go to automotive repair shop now.
-
Rebecca Hibbard
★★★★★
7 months ago
Top Notch, Solid service ! These guys are knowledgeable and professional. I will definitely come back .They were super helpful and repaired my vehicle very quickly. Customer service was great and friendly! Very great business and super … More welcoming staff with a variety of services.
-
Joseph Patterson
★★★★★
7 months ago
I have had nothing but great experiences with Pape automotive. They have always been honest and straightforward with all services and recommendations. I recommend them to everyone. The level of information and commitment they provide is … More above and beyond the best!.
-
Kathy Fox
★★★★★
9 months ago
Pape Automotive is very thorough. My car was in for an oil change. As well as addressing the oil/filter change, an inspection was performed of the externals noting what needed repair/replaced as well as an internal inspection of the entire … More car operating system noting every fluid level, potential problem or concern on the entire vehicle. They even aired the tires! The report shows what systems are in good maintenance as well as what needs addressing. You can receive a report on their findings. They gave me a ride to my home and brought me back as it was required to leave the car there the entire day. Their attention to detail is precise; it does come with a very expensive price.
-
william brown
★★★★★
9 months ago
great bunch that works there and the only mechanics I will have work on my vehicles. As usual the guys are great and takes great care of both of my vehicles and always lets me know what is priority on my vehicle’s. Thanks Pape
-
linda rosenberg
★★★★★
9 months ago
I am so happy to have found Pape Automotive right in my Veneta neighborhood. Excellent service, easy to do business with, honest. They get my vote!
-
Hal and Tonia
★★★★★
11 months ago
We so appreciate the ability to deal with car emergencies that Pape gives us and the thoroughness, attentiveness, and quality that they provide even with routine appointments. We feel secure in knowing exactly what's occurring and … More what to expect for future procedures.
-
Ronda Henneman
★★★★★
11 months ago
Pape Automotive is the epitome of great American small business. Knowledgeable, skilled, upfront and fair. These folks go above and beyond to deliver superior quality service. I trust them completely and will always recommend them 100 %. … More
-
Samantha Russell
★★★★★
a year ago
Pape is our go to for service and repair. Always honest, friendly, and reasonably priced! We have had nothing but wonderful service and will forever be loyal customers! Thank you Pape for your SUPERB customer service and the amazing … More work you do!
-
Wesley Moore
★★★★★
a year ago
Why take your vehicle into town for complete automotive service when the best place all around is right here in Veneta! These guys are thorough, and highly knowledgeable. I am very impressed in how well they put together an inspection report … More with pictures stating what is good, bad, or needs monitoring at next service. Their inspection report is emailed in great detail which makes it very easy to refer to if you have any questions or concerns. They go above, and beyond. I highly recommend Pape Automotive to anyone who wants top quality service for their vehicle.
-
Dawn Brown
★★★★☆
a year ago
Very professional, friendly and quality care. This was our first visit but will be back for more work to be done. I really appreciated being kept informed and notified on progress and findings of diagnostic testing that was done. They … More were always quick to reply to any additional questions I had. They provide many options for drop off and pick up. Appreciated the detailed auto inspection report sent for us to review.
Thank you for a great first experience!
Pape Automotive